Privacy Policy

Servo ("Servo," "we," "us," or "our") provides capital recovery and auditing services for Amazon DSP operators. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, including:

• Contact details — your name, business name, email address, and mobile phone number.
• Operational data — the reports and files you forward to us for auditing.
• Communications — messages and correspondence you send to us.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our auditing and recovery services.
• Communicate with you about your account, audits, and results.
• Send you SMS text messages related to verification and service updates, where you have opted in.
• Comply with legal obligations and enforce our agreements.

SMS / Text Messaging

If you provide your mobile phone number and opt in, we may send you text messages for account verification and service-related notifications. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, and reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.Information may be shared only with subprocessors that support the delivery of our own messaging (for example, our messaging provider), and only as needed to provide the service.

How We Share Information

We do not sell your personal information. We share information only with service providers who process it on our behalf, or when required by law. As stated above, SMS consent and mobile information are never shared with third parties for marketing.

Data Retention & Security

We retain your information for as long as needed to provide our services and meet legal requirements, then delete or anonymize it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You can opt out of SMS messages at any time by replying STOP.

Contact Us

If you have questions about this Privacy Policy, contact us at dawan@servorecovery.io.